Privacy Policy

Last Updated: July 29, 2026

DriveUp Diagnostics values your privacy and is committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website
  • Submit a service request
  • Schedule an appointment
  • Call or email us
  • Complete a contact form
  • Communicate with us through social media

This information may include:

  • Name
  • Phone number
  • Email address
  • Vehicle information (when provided)
  • Service requests or questions
  • Any additional information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically through analytics tools and cookies.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral website
  • General geographic location
  • Website interactions

This information helps us improve our website, understand visitor behavior, and enhance the user experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.

These technologies may be used to:

  • Remember website preferences
  • Improve website performance
  • Measure advertising effectiveness
  • Analyze website traffic
  • Improve user experience

You may choose to disable cookies through your browser settings. Doing so may affect certain features or functionality of the website.

Analytics and Advertising

DriveUp Diagnostics may use third-party services to better understand website performance and improve our marketing efforts.

These services may include:

  • Google Analytics
  • Google Search Console
  • Google Business Profile Insights
  • Meta (Facebook) Pixel
  • Other website analytics or advertising platforms

These providers may collect information about your interactions with our website in accordance with their own privacy policies.

How We Use Your Information

We use information we collect to:

  • Respond to inquiries
  • Schedule appointments
  • Communicate regarding requested services
  • Improve customer service
  • Operate and maintain our website
  • Improve website performance
  • Analyze website traffic
  • Improve marketing efforts
  • Protect against fraud or unauthorized activity
  • Comply with legal obligations

We only collect information that is reasonably necessary to provide our services.

Sharing of Information

DriveUp Diagnostics does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

  • Process requested services
  • Work with trusted service providers assisting in website operation or business functions
  • Comply with applicable laws or legal requests
  • Protect our legal rights, customers, employees, or property

Third-party service providers are expected to protect your information and use it only for the purposes for which it was provided.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, review sites, or business partners.

DriveUp Diagnostics is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete that information.

Your Privacy Choices

You may choose to:

  • Contact us to update your personal information
  • Request correction of inaccurate information
  • Request deletion of information when legally permitted
  • Decline cookies through your browser settings
  • Opt out of certain marketing communications

Please note that some information may need to be retained to comply with legal requirements or complete requested services.

Changes to This Privacy Policy

DriveUp Diagnostics may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates become effective immediately upon being posted to this page.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

DriveUp Diagnostics
202 Park Street
Rogue River, OR 97537

Phone: (503) 477-1724